The Allendale Road Surgery

Opening hours

The reception is open to make appointments, collect prescriptions and for general enquiries between the following hours:

Note: Baby Clinic every alternate Tuesday 1pm – 3pm.

The telephone lines are open during the above hours; please note that blood test results and x-ray results are only given out after 11am.

Home visits

If you are too ill or disabled to get to the surgery, and need a doctor to visit at home please ring before 10.30am (later if an emergency arises). You may be asked to speak to the doctor before a visit is offered. The receptionist will ask you a few details to allow the doctor to assess the urgency of your case. All such information is treated in the strictest of confidence.

Home visits are made on the basis of clinical need at the discretion of the Doctor. If possible please come to the Surgery where we can offer more comprehensive care.

Out-of-hours

For urgent advice when our practice is closed, please call NHS DIRECT a 24 hour nurse lead advice line on 0845 46 47.

If you wish to be put through to the GP’s out-of-hours service please telephone 0845 850 2143. This is for medical emergencies only please.

Prescriptions

If you take long term medication you can request a repeat prescription by tearing off the section on you last prescription, or complete a written request. You can send this to us by post or leave in the box on reception. Please remember to tick only the items that you need. Please allow 48 hours to process your request. For posted prescriptions please allow 7 days. Please note repeat prescriptions are not taken by telephone.

Clinics

Baby Clinic

Appointments are offered for child health immunisations and developmental checks. A doctor is on duty for the developmental checks and the nurse is available for childhood immunisations. The health visitor will be happy to see your child for general advice and weighing by appointment only from 12:45pm to 3pm.